Digital Accessibility

Technology Accessibility Statement 

The City of Thornton is committed to advancing accessibility in its information and communication technology (ICT), including its websites and other digital content, for everyone, including individuals with disabilities. To achieve this goal, the City maintains a Digital Accessibility Plan designed to achieve compliance with applicable accessibility standards and that outlines the steps it is taking to remove accessibility barriers to ICT.   

If you have questions or concerns about the accessibility or usability of City websites, would like to report inaccessible technology, or need to request an accommodation or modification necessary to access the City’s ICT, including online materials, or other digital information, resources, or services, please contact digitalaccessibility@thorntonco.gov or call 303-538-7439. If you are reporting an issue, please include the website, web page address or URL and the specific problems you have encountered, and the City will make all reasonable efforts to make that page, or the information, accessible to you. The City is committed to providing a response to a request for accommodation or modification in a timely manner. 

Anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City, including a complaint alleging discrimination related to the accessibility of City technology, may obtain a copy of the City’s grievance procedure by contacting the email address or phone number above. 

Your feedback is important as the City evaluates ways to accommodate all users of City services and its overall accessibility policies. 

Digital Accessibility Plan

The purpose of this Plan is to provide formal guidelines, goals, and timelines related to the City’s efforts to improve digital accessibility throughout the City in accordance and in compliance with the Digital Accessibility Law. The Plan will serve as a means of formal documentation of the procedures and progress of compliance. The Plan will also be incorporated into the City’s overall ADA Transition Plan, which is updated annually. The City is committed to making its websites and digital content accessible to everyone, including individuals with disabilities.

Digital Accessibility Plan [PDF/103KB]