Information for New Residents

New Residents, Welcome to Thornton

Just Moved to the Area?

  • To start your water service, contact the Thornton Utility Billing office at 303-538-7370 or email
  • There are two public energy providers for gas and electric service, depending on your address: United Power or Xcel Energy. See the Electric & Gas Utility section of our website for contact information.
  • Trash & Recycling services are offered by private companies and the city of Thornton, 720-977-6200.
  • For information about a United States Post Office close to your home, call 1-800-275-8777 or visit
  • The Neighborhood Resources Guide [PDF/426KB] is a downloadable pdf that provides resources and referral information that may be useful for those who are new to the area.
  • Thornton residents now have access to the City 24/7 through My Thornton. This service lets you access dozens of "Frequently Asked Questions" (FAQs) or you can send a personalized service request or report a concern.
Contact Information
Parks & Recreation, 303-255-7800
City Facilities/Buildings
City Council & Wards, 303-538-7230
Thornton News
Youth & Teen Programs
​Code Compliance

City Council

Thornton is a home rule city operating under the council-manager form of government. The City Council consists of the mayor, elected at large, and eight council members, two elected from each of the city’s four wards.