Report Abandoned Shopping Carts

Code Compliance Division has launched a New Shopping Cart Retrieval Program

No one likes to see abandoned shopping carts in their neighborhood. Abandoned shopping carts are not only unsightly, but also pose safety risks to pedestrians and motorists. Left unchecked, they can lead to more severe blight issues. That’s why in May 2024, the Thornton City Council passed an ordinance to establish a comprehensive program for removing shopping carts from public areas. The program authorizes the city to charge retail owners for each cart retrieved.

How the Program Works

Thornton has partnered with Kept Companies for a citywide shopping cart retrieval effort.

  • Weekly Sweeps: Kept Companies conducts weekly sweeps in areas most affected by abandoned carts.
  • On-Demand Pickups: In less affected areas, cart retrieval is done on a complaint basis. Coverage can be adjusted based on demand.
  • Cart Disposal: Unidentifiable carts, or those not claimed by stores, will be disposed of by the city.

Report Abandoned Shopping Carts  
You can also use the MyThornton app, or call 1-800-847-3735.