The Infrastructure Department offers the necessary and essential services that traditional public water/utility systems and public works provide under one organizational structure. 

Thornton is committed to providing dependable and sustainable water resources for our customers to enjoy -- now and in the future. We proudly provide quality water services, from protecting water sources to distributing water to homes and businesses. While Thornton collects wastewater, it does not own or operate a wastewater treatment plant.

Are you worried about the water pressure at your home? Submit a My Thornton Service Request, and a field test will be scheduled within 24 to 48 hours.

Important Numbers

  • Report a possible water break – 720-977-6500
  • Request a leak check – 303-538-7370
  • Report water waste – 720-977-6600
  • Active Development Projects – 303-538-7295 or email pod.info@ThorntonCO.gov
  • After Hours Emergencies – 720-977-6500

Visit Public Works/Infrastructure for additional services.