The Infrastructure Department provides the necessary and essential services that traditional public water/utility systems, as well as public works, offer under one organizational structure.
Thornton is committed to providing dependable and sustainable water resources for our customers to enjoy -- now and in the future. We proudly provide quality water services, from protecting water sources to distributing water to homes and businesses. While Thornton collects wastewater, it does not own or operate a wastewater treatment plant.
Are you worried about the water pressure at your home? Submit a My Thornton Service Request, and a field test will be scheduled within 24 to 48 hours.
Important Numbers
- Report a possible water break – 720-977-6500
- Request a leak check – 303-538-7370 or email utilbilling@ThorntonCO.gov
- Report water waste – 720-977-6600 or email water@ThorntonWater.com
- Active Development Projects – 303-538-7295 or email pod.info@ThorntonCO.gov
- After Hours Emergencies – 720-977-6500
- Hydrant Meter Rentals – 303-538-7370 or email hydrantmeterrental@thorntonco.gov
Visit Public Works/Infrastructure for additional services.
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Water Bills
Pay your water bill.
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Water Quality Reporting
More water quality information.
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Drought and Water Restrictions
Current Drought Status and Water Restrictions
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ThorntonWater.com
Water conservation, rebates, and other water system information.
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My Thornton
Request a service.
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Thornton Water Project
Learn more project details.