The Communications Division is responsible for providing information to the public about policies, events, services and city operations that impact the people and businesses in Thornton. The Communications team utilizes diverse methods to reach individuals with different communication methods, including: web sites, social media, video streaming, electronic newsletters, print publications and Xfinity Channel 881.

City News

Residents and businesses have a wide-variety of information sources to choose from: 

Thornton Video Network logo

Thornton Video Network

On your TV - Scheduled programming

Want a great source for keeping up with Thornton?  If you are a subscriber to Xfinity Cable, simply tune your television set to Channel 881 anywhere in the Thornton area. Airing city council meetings, coverage of local events and issues, as well as arts, cultural, and educational programming.​​​ View the current Thornton Programming Schedule [PDF/1.2MB]

On your Computer or Mobile Device

If you aren't a Xfinity Cable subscriber -- or if you prefer to get your information on your own schedule -- you can Watch our Live Streaming and Video On Demand.​

Bulletin Board Slides

In addition to exclusive local programming, the Thornton Video Network also airs a community bulletin board that provides residents with useful, timely information like city events, contact information, programs, and notifications. 

My Thornton 

Your mobile connection to the city of Thornton, CO services:

  • Review Thornton news and information.
  • View local points of interest including restaurants and shopping.
  • Pinpoint the location of an issue using GPS and select to receive automatic status updates.
  • Report a concern such as a pothole, graffiti, or streetlight outage with a simple click of a button and include a photo.
My Thornton App logo

My Thornton App

My Thornton App allows residents to report new issues using their smartphone's GPS and camera capabilities, review existing requests, send updates, and receive phone and email notifications of status changes on their issues. The My Thornton App is free to Android and Apple users and can be downloaded through Google Play or the App Store.

Other Ways to Report Issues

Residents can also report problems by phone 303-538-7200 or through the My Thornton Website and can choose to be notified by phone or e-mail each time an action is taken, or just when a service request has been addressed and is closed. City employees will provide updates to keep residents informed as the work is being completed.

T-Alerts Email Newsletters

One of the ways the city of Thornton keeps its residents updated is through our T-mail News Brief. This e-newsletter is distributed weekly via email. Signing up is easy! Just go to T-Alerts Email Newsletters and click on the "Subscribe Now" button. Once you create your new account through Thornton Common Login, you'll be able to click the "Manage My Subscriptions" button and instantly select your email subscription options by clicking on the check boxes next to each category subscription.


With Thornton’s TextMyGov you can text to quickly get information about city services, programs and answers to issues or concerns at 303-502-TEXT (8398). Text "Hi" or any of the other featured keywords to 303-502-8398.

Connect Via Text and 24/7 Assistance

We’re introducing a new way to skip a phone call by using your mobile phone’s text messaging service to quickly report issues and find information on the go. With smart texting technology, get answers by searching keywords anytime, day or night.

View terms and privacy policy info at Msg & Data rates apply. Msg frequency varies.